Your client service Associates are fewer than helpful. Just after seeking to go to a scheduled for months schooling seminar our flight was canceled making us unable to show up at. The one thing supplied by American Airways were apologies plus a refund in the flight.
I want a credit rating for a flight we skipped from Phoenix to Spokane. We missed the flight mainly because it took us so long for getting thru customs. We have been flying from Mazatlan and likely thru customs in Phoenix.
This apply is not really one American Airlines ought to continue to follow as is dehumanizing and down appropriate inconsiderate of having to pay consumers. This knowledge has completely remaining a foul style in my mouth and it took from The good holiday I lately skilled .
New flight from Austin to Ft Myers on which I'd requested wheelchair aid did not deliver any jetway support and Completely very little in Ft Myers from airplane to baggage assert and NOONE to talk to.
after a delayed flight from Detroit simply because there wasn’t a operating PA method( which we were informed was FAA necessary). We reloaded on the exact same plane and flew to Dallas around 2 hours later. ( the flight attendants had to wander the ailes to talk). our flight was to depart at 600am. we lastly remaining at 1145am. On arriving in Dallas we have been rushed to our following gate for Denver. Upon arriving in Denver late afternoon, we had no luggage. We had been advised It might be on one of many future three flights from Dallas.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about the place I set my bag during the overhead. It absolutely was an embarrassing moment for me And that i frankly did not at all appreciate this flight attendant’s extremely loud and arrogant attitude.
i obtained a ticket #TMRYPL on jan one 2016 departing bflo ny to melbourne, fla, I had been unable to make use of the ticket and experienced dr. Notice to substantiate when getting in touch with one within your brokers i was explained to nevertheless the credit score is fo r130.
Attempting to alter a reservation date for the last three times/evenings. Every single agent We've gotten has possibly transferred us away from our phone producing One more several hours wait or has hung up on our contact.
I'm at present on the flight from JFK to LAX on American Airways (flight 0019) and was Incredibly pissed off that I Nearly skipped the flight due to extraordinarily Lengthy strains to get by way of security. For my 11:00 fight, I arrived at the airport at 9:45 — pleased to have plenty of time for you to reach my gate, or so I thought; I barely made it over the flight and I used to be the final just one while in the doorway without any time to get drinking water or make use of the restroom.
my grand mother take a flight from Ecuador 2/eighteen/16 (end in Miami)in route to Big apple,when she was waiting around to receive her luggage what a surprise she acquired!!her baggage was damaged and any individual inside steal some good which was within,also the zipper was violated(damaged)she shed in items that she provide it to my spouse and children Along with the Price tag about $350 when she knowledgeable what occurs in AA counter in JFK NY they available to replaced her brand-new luggage with an utilised and outdated a single that appears like they pick up during the garbage!!.also they explained that to repair will take about 4 weeks!
I sincerely hope to get a favourable reply inside the next few times, so I'm able to proceed utilizing American Airlines for my vacation.
I just planned to state that my experience using this flight and American Airlines employees was the worst I have ever had having an airline. The trip to LAX from TPA was Alright apart from flight attendants don’t smile or act like they like their Employment any more. The return flight was a nightmare. It started off when we obtained an electronic mail the morning of our flight stating that we required to improve our seats that were previously click here for more selected. We did just that & checked in on the internet. Whenever we received to the airport our boarding passes still had the aged seats which we experienced to vary at the luggage check in counter (yet again workforce weren't pleasant in the slightest degree).
I want an tackle to mail a letter to American Airlines Buyer Service, And that i hope you will reply using this type of tackle.
I also want to touch upon the wonderful service AA presents towards the handicapped. I'm eighty four several years previous and now require wheelchair aid to acquire all-around from the airports. I was surprised and delighted at the assistance I obtained, and likewise for the attitudes from the those who assisted me With all the wheelchair help, in addition to the drivers of your handicap carts in Charlotte airport. They have been all so helpful and really pleasant likewise.